Effective Date: 18 Feb, 2025
Second and Eleven (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through third-party payment processors)
b. Non-Personal Information
- IP address
- Browser type
- Device information
- Usage data (e.g., pages visited, time spent on the website)
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze trends, and improve our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process transactions and fulfill orders
- To provide customer support
- To improve our website and services
- To send marketing communications (if consent is given)
- To comply with legal obligations
3. Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share information with:
- Service Providers: Payment processors, shipping partners, and marketing platforms
- Legal Compliance: Authorities if required by law
- Business Transfers: In case of mergers, acquisitions, or asset sales
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Your Rights and Choices
You may have the following rights:
- Access, correct, or delete your personal data
- Opt-out of marketing communications
- Disable cookies via browser settings
- For any requests, please contact us at info@secondeleven.com.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
7. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us at:
Second and Eleven
info@secondeleven.com
703-991-3333